Employee Satisfaction Surveys

Employee Satisfaction Surveys

From suvey design to analysis - the answers you want

Employee dissatisfaction can cost a company a lot of money. In fact, many business come to us because they are having problems with:

  • High absenteeism
  • High turnover rate
  • Decreased productivity
  • Increased employee conflicts
  • Increased customer complaints

All of these are symptoms of low employee morale. The best way to determine the source of the employee dissatisfaction is to ask. Whether it is through focus groups or questionaires, we can help you formulate a plan to measure your employees satisfaction and pinpoint problem areas. We can also help you establish a benchmark data point to measure changes over time.

Measuring employee satisfaction is just as important as measuring customer satisfaction because your employees are the face of your company. Our team brings over 30 years of experience in survey development and analysis to assist you in formulating a long term employee satisfaction measurement plan. Our comprehensive services cover all the quantitative parts of the entire survey process.

  • Establish benchmark data points
  • Define survey objectives and type
  • Formulating questionaire design
  • Selecting appropriate sample size and survey delivery
  • Improving survey response rates
  • Survey data interpretation
  • Quantitative survey data analysis

As in any survey, having the expertise to select the proper tools to analyze your survey and the expertise to interpret the results is critical to the accuracy of your conclusions. At StatAssist, our team of statisticians will ensure your survey data and analysis is appropriate and correct.

Learn more about our satisfaction survey development and analysis process.